Gym & Fitness Website Accessibility & ADA Compliance Guide

95+

Annual Lawsuits

Up 14% year-over-year

Trend

$12,000-$25,000

Avg Settlement

Class schedules must be in accessible format (text table, not image only)

Membership signup forms must be fully keyboard accessible

Trainer profiles and videos must have captions or transcripts

Facility accessibility information must be clear and prominent

Fitness class descriptions must include accessibility modifications

Virtual training videos must be captioned

Members cannot read class times. Screen reader users cannot find classes. Cannot plan fitness routine.

People with motor disabilities cannot join gym. Cannot become members. Lost membership revenue.

Deaf members cannot follow video instructions. Cannot participate in virtual classes. Excluded from services.

Members with disabilities cannot find accessible facilities. Cannot use gym comfortably. Negative experience.

Members cannot find trainers experienced with disability/medical needs. Mismatched training.

Convert class schedule to HTML table (not image). Include time, class name, instructor, room

Test membership form with keyboard navigation

Caption all fitness videos (YouTube auto-captions or manual)

Clearly list facility accessibility: elevators, accessible bathrooms, accessible parking, wheelchair storage

Include accessibility modifications in class descriptions (e.g., 'Modifications for limited mobility available')

Ensure trainer finder form is keyboard and screen-reader accessible

Test class reservation system with screen reader

Provide alternative sign-up methods (phone, in-person) if online inaccessible

Implement aria-live regions for class availability updates

Test entire member experience from signup through class booking